Vince Tarola knows that one of the most essential things a vehicle supplier can do is keep clients’ equipment when traveling.
The Kenworth Truck Centres (KTC) head of state stated, “I believe our customers consider us greater than simply a provider, we are professionals.”
The company celebrated 45 years in the business by officially opening up a TRP parts store in Hanover, Ont. on Sept. 11 This is the second such shop, the other being in Bolton, Ont. KTC additionally runs nine full-service vehicle sales and solutions centers in Ontario. Tarola’s parents bought their initial Kenworth facility in 1980
The Hanover store, which had a soft opening in May, is targeting towns and organizations in the area, including feed distributors, service center, and transportation firms. It stocks parts for trucks, trailers and buses, no matter brand.
Tarola stated that building collaborations with customers is key, and including value is likewise vital. He added the company has actually assisted clients place their parts departments together along with training their specialists.
The KTC president stated that the truck the business offered 40 years ago is different from the automobile offered today. “But it’s still a vehicle,” he claimed, adding that the vehicle KTC will certainly market 20 years from currently will be really different, yet the business will remain to serve the trucking sector.
Educating future generation
Keeping in mind the household company has great workers, Tarola focuses on educating the next generation. Tarola offered an example of just how his workers rallied during the Covid pandemic. When a branch was impacted by an outbreak, various other employees offered to maintain it functional.
Looking towards the future, Tarola sees opportunities for expansion into southwestern Ontario, especially Windsor, or an area near to it.